Account settings
Change your email, transfer ownership, and delete your account or team.
Account actions live under Settings in the dashboard. Each one asks you to confirm who you are:
- Password: your password, if your account has one.
- Signed up with Google or GitHub: your account has no password, so we email you a 6-digit code instead. Enter it in the window that opens; it is valid for 10 minutes.
- Two-factor authentication: also a code from your authenticator app, if you turned it on.
Change your email
Choose Change email and enter the new address, then confirm as above. We send a confirmation link to the new address, valid for 24 hours. Your email changes only when you open it, and we notify the old address. You sign in with the new address afterwards.
Transfer ownership
Owners can make another member (with a verified email) an owner. Choose Transfer ownership in the danger zone, pick the member and confirm. You become an admin of the team.
Delete your account
Choose Delete account and type your email to confirm. Every deletion also needs a 6-digit code we email you, besides your password (if you have one) and your authenticator code (if you use two-factor authentication). This deletes your account and any team where you are the only member.
If you are the only owner of a team that has other members, we do not delete the account. Transfer ownership, or delete the team, first.
Delete a team
Only owners can delete a team. Choose Delete team, type the team name exactly and confirm the same way, with the emailed code. The team stops at once for every member: sending, receiving and access end, its API keys stop working and queued email is cancelled. Its domains are released, so they can be added again. A team with an active paid subscription must cancel it under Billing first.
What happens after a deletion
A deleted account or team is kept for 180 days and then erased for good, with its emails, templates, contacts, webhooks and logs. Within those 180 days our support team can restore it if you ask; API keys stay revoked, and domains that were released need to be added again. If you want it erased sooner, ask support.
We email you when an account or team is deleted, so you hear about it at once if it wasn't you.